Our People

Being an award-winning eCommerce fulfilment business involves all sorts of roles and teams. Whether you're working in our fulfilment centre, Operations, Finance, Sales, Marketing, Client Services, Account Management, Carrier Management, Client Solutions, Tech, Transformation & Delivery or People, we share and celebrate our successes together.

People Team

J&J's People Team is responsible for creating a healthy and productive workplace that attracts, retains, supports, engages and develops top talent.

Tech Team

The Tech Team at J&J is focused on a wide range of technical projects; from developing our fulfilment service offering to building neat new ControlPort™ features to supporting the growth of our eCommerce clients.

Operations Team

The Operations Team is at the beating heart of J&J Global Fulfilment, continually pushing the boundaries to increase efficiencies for eCommerce brands that dream in scale.

Finance Team

The Finance Team at J&J Global Fulfilment are strategic advisers to all teams, supporting them to deliver against budgets, targets and KPIs.

Client Services Team

Our friendly Client Services Team is dedicated to the success of J&J's eCommerce clients, providing optimal support and offering best practice advice.

Marketing Team

The Marketing Team live and breathe the J&J Global Fulfilment brand, creating campaigns and communicating the value we bring to eCommerce businesses.

Sales Team

The Sales Team at J&J is passionate about finding and highlighting the right solutions for eCommerce businesses. They're the team introducing and demonstrating our award-winning ControlPort™ and fulfilment services.

Client Solutions Team

The Client Solutions Team supports new J&J clients in making the transition and onboarding process as smooth, efficient, and seamless as possible.

Senior Leadership Team

A wealth of industry knowledge and experience make up our Leadership Team, who work day-in, day-out to chart the path towards meeting our big ambitions.

Carrier Management Team

The Carrier Management Team own the relationship with our extensive network of carrier partners. They work closely with each partner to maintain great service and great value even after orders leave our fulfilment centres.

Transformation & Delivery Team

Our Transformation & Delivery Team (aka the Ted Team!) is J&J’s guiding star, shaping the business’s overall strategy across platform development, compliance, integrations, and more.

Account Management Team

The Account Management Team is responsible for the health and happiness of key J&J clients and for ensuring each client is poised for further growth.

About J&J Global Fulfilment


With our global reach, our award-winning platform ControlPort™, and a brilliant team of fulfilment experts, we’re on the road to fulfilling 100 million orders, all while helping brands everywhere See More, Sell More, and Grow More.


Wherever our clients are, they get the same processes, the same technology, and the same industry-leading service. Everything works together seamlessly, giving them visibility, reliability, and the confidence to grow.