Where are they now?

Can you share a bit about your journey with J&J and how your role has evolved over time?

I started as the Sales and Marketing Coordinator in 2022. I was responsible for qualifying smaller leads that came through the website and then passing them over to the Sales team.

After a couple of months, I wanted to understand more about the sales journey, so I started joining some of the consultants’ calls and eventually started working leads myself.

From there, I was promoted to the role of Sales Associate and now Sales Consultant.

What inspired you to join J&J, and what has kept you here?

The company seemed like a really lovely place to work, from my first interview, the friendly atmosphere and culture were apparent. 

The career progression opportunities and the amazing people are what have kept me here. I really enjoy the challenges and problem-solving that come with my role and the support of my team.

What do you enjoy most about working at J&J, and what makes it a great place to grow?

The part of my job that I enjoy the most is meeting brands face-to-face when they come to visit us. It’s really lovely to get to know our clients and potential partners and build those relationships.

Advice for new starters? 

Talk to everyone and anyone! Get to know all of the different departments and ask as many questions as you can.

How has working at J&J helped shape your career goals and aspirations? 

When I started at J&J, I didn’t have any sales experience and came from a marketing background. My first role here helped me understand what I wanted to do with my career, and it gave me the space to figure it out.

Can you share a bit about your journey with J&J and how your role has evolved over time?

I started at J&J in 2020. I struggled to stay at companies longer than a year or so, as the culture fit wasn’t right for me, nor had I found a role/area that I was passionate about. Within about 2 years I was promoted to Senior and within a year of that, Manager. Now I am starting my new venture as a Project Manager within our Transformation and Delivery Team. 

What inspired you to join J&J, and what has kept you here?

When I joined J&J, I was incredibly driven to find a company that aligned with my values and had a good culture. At the time, we were in our old site, and the company was a fair bit smaller. The culture screamed friendly, supportive and modern - it’s safe to say I was pretty sold. Even as the company has grown so significantly, the core of the culture has remained the same. The biggest thing that has kept me here is the people; we foster a no-blame culture, and if you’re passionate about the business and its potential, you will find that the business will also invest in you.

What advice would you give to someone looking to grow their career at J&J?

Be clear on the direction you want to go in, identify your strongest areas and what could use some more development. Discuss this with your manager and work with them to set a clear and attainable development plan. Be open to any opportunities that come your way, and don’t be afraid to ask for support if you need it. I was really grateful to have been able to do an apprenticeship and spend time with my peers to learn from them, which has helped my career tenfold. 

Advice for new starters? 

Make as many connections as you can within your first weeks, it’s not what you know (of course that does help) but it’s who you know. The more you know people and their roles, the easier it will be to find the information you need. 

How has working at J&J helped shape your career goals and aspirations? 

Before J&J, I wasn’t motivated to build a career, but the business gave me an opportunity to progress to Senior, and the rest is history. 

What skills or experiences have helped you progress in your career here?

My sales experience and people skills helped me be promoted into a new role in the business after just 3 months.

What inspired you to join J&J, and what has kept you here?

I wanted to join an exciting, fast paced company that allowed me to learn new skills and have different experiences during the sales process. 

Knowing that I have the opportunity to progress further and be part of a high performing team.

What do you enjoy most about working at J&J, and what makes it a great place to grow?

I most enjoy coming into our office and working and learning from our team.

What lessons did you learn in your first few days and weeks at J&J?

That eCommerce fulfilment is so much more complex than I thought!

Advice for new starters? 

Don’t be afraid to ask questions. Enjoy it!

Can you share a bit about your journey with J&J and how your role has evolved over time?

I started at J&J in 2022 as the Senior Business Analyst within the Tech team, and I am now the Product Owner working in the TED team, working with stakeholders to understand the demand for change/improvement for our platform and shape the roadmap with our Tech team.

What skills or experiences have helped you progress in your career here?

Asking questions has been key not just to my role but also in helping improve my business knowledge. The big thing for me is the ability to get down into the FC and get stuck in. Whether it be picking, packing order or just catching up with our great ops team to get feedback on new releases or ideas for improvement, they have. 

What advice would you give to someone looking to grow their career at J&J?

If you spot an opportunity to upskill in your current role or are interested in what another team does in the business, just ask. In the last 18 months, I have been able to partake in an apprenticeship linked to my role. This has been a great experience and has helped me develop.

What lessons did you learn in your first few days and weeks at J&J?

I learnt about the end-to-end fulfilment process and how to pack orders correctly. Not just shove it in a box !!! Seriously, some items are really challenging to pack. The main thing for me was getting an idea of how each team works to make everything we do possible for our clients. From Operations to client services it's all about the client journey and managing their needs.

Advice for new starters? 

Definitely get in the FC and spend time with each team. This is a big help in understanding what we do and why we are good at it. Don't be afraid to ask the team members questions. Everyone is friendly and happy to help out.