Neil Sant, James and James's Chief Operations Officer has many years' experience in solution design, planning and successful delivery of large-scale capital-intensive projects and operations. He's hands-on and doesn't shy away from rolling up his sleeves to drive operational improvement.

How long have you been working at James and James, and what do you do here?

Over three years and proud to lead the Operations and Client Services teams.

What you're best known for

My stylish dress sense.

What were you doing prior to James and James? 

I’ve been in eCommerce for over 15 years in senior leadership positions at Amazon and Tesco. I also built a team and operations from scratch for an eComm start-up in Dubai.

Do you have a background in fulfilment?

Yes 15 years.

What motivates you to wake up and go to work every day? 

The team, and contributing to the growth of our clients and business.

What advice would you give to our new starters? 

Ask the stupid questions early on, learn what our culture is, and then smash it.

Already working at James and James Fulfilment?

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